I ordered in October and never received an update on production or shipping in 4 months time. When I messaged customer service in late Feb. regarding an ETA, I received no response but 2 days later, had a shipping confirmation. When the art arrived, the box was beat up but intact. Contents were wrapped in bubble wrap but there was no additional protection on the corners of the frame; as such, 3 of 4 corners were slightly mangled due to the softness of the wood and the peice bumping around the box in shipping. Additionally, the little brackets that hold the backing in place were not secured in the frame and over half of them were just loose in the packaging. One of them scratched the actual art itself which was disappointing for an item over $500. This is not the first peice of art I have purchased from Threyda but it is the first time I have ever had an issue with communication or integrity.

This piece is amazing! The frame adds another layer of creativity and imagination! Really loving the holographic touches inside the frame

Package arrived extremely well protected, looks even better in person than online, love it. Had a question after ordering and customer support was quick and helpful. Definitely would order from this site again